From where are the products shipped? All the products are shipped from our warehouse in Mumbai.
When will I receive my order? Please allow 3-7 days from the date of order confirmation to receive your order. We strive to dispatch your order from our studio within 1-2 days of order confirmation.
Can I track my order? Yes. We will send you an email with the tracking details once your order has been dispatched.
Do you ship internationally? At present we only ship across India but we will soon be launching international shipping as well.
Is shipping free? Yes, shipping is free for all orders across India.
Do you accept COD? Yes, we accept COD.
Can I cancel or modify my order after placing it? Please note that all of our products are custom made. It may not be possible to cancel/modify your order once we have prepared and dispatched the products. In case you would like to cancel/modify your order, please write to us as soon as possible atorders@tanshi.co.in and we will try to process your request. Please ensure to include your order number and any other information in the email.
Connect with us
Phone: (+91) 9930969680 Address: 501, Centura Square IT Park, Wagle Estate, Thane West, 400604